Sonora, CA .
 

Please call our office at (209) 533-2545 to make an appointment. Every effort will be made to keep your appointment as scheduled. Office visits may need to be rescheduled if a doctor is involved in a medical emergency. You will be notified well in advance by our office, whenever possible, if appointment changes are necessary.

If you need to reschedule your appointment time, as a courtesy notify the office as soon as possible, at least 24 hours in advance, to avoid 'failed appointment' charges and to make the appointment time available for others.

Allergy Treatment
Facial Plastic Surgery
Hearing Center
Sleep Disorders
Laser Therapy
Community Health Links

Save time on your first visit by filling out our first-visit registration information. Download the PDF file here, print, fill out the required information and bring it with you on your first visit. (Can't read the file? Get Adobe Acrobat here for free.)

Information to Bring To an Office Visit: 
1 Please bring your insurance cards, list of medications you are currently taking with dosage, any medical records, or test results to your visit with us.
2. If your insurance requires a referral, please come prepared with your Primary Care Physician Referral and be prepared to pay your copayment as required by your insurance company.

3. If you are a new patient to our office, please arrive 10-15 minutes early to complete the paperwork. If an existing patient, please arrive 5 minutes early.

How do I reach my physician after hours?
After the office closes our telephones are answered by a voice mail system. Call the office and page the on-call physician. For routine questions regarding billing, medications, etc., please call between 9:00-12:30, and 1:30-5:00. All appointments with the doctors are by appointment only.

How do I get my prescription refilled? 
Always call your pharmacy first. Please remember that many diseases have similar symptoms, therefore, most requests for treatment require examination. Please do not ask for telephone prescriptions other than refills unless the doctor has recently examined you. Phone the pharmacy and ask them to contact our office for the refill.

How do I get copies of my medical records?
We need a signed consent form from you to release your medical records. The release must include your name, the date, and your doctor's name and the address where they are to receive the records.

X-rays and Lab Work
Most laboratory and x-ray tests will be performed by the outpatient facilities at Sonora Regional Medical Center and Quest.

Finacial Policy
Our fees are comparable to specialty surgeons in the Mother Lode area. We request that you pay for office services the same day. We will give you the necessary forms to bill your insurance. Please do not ask the Office Manager to bill your insurance company except in the instance of surgery. Payment of fees is the responsibility and obligation of the patient. Recovery of insurance payments is between you and the insurance company.

Payment in full at time of service - Visa, Mastercard, check, and cash are accepted.

HMO/PPO: Co-pays due at time of service.

Private Insurance: We bill only those companies that we are contracted with except for hospital surgery or office procedures over $150.00. We do not bill secondary insurance unless we are contracted. We will not become involved in disputes between you and your insurance company regarding deductibles, co-pays, etc., other than to supply factual information as necessary. We will provide necessary billing papers to you to file your insurance claims if we are not doing the billing. Regardless of insurance coverage - you are ultimately responsible for the balance on your account. It is patient responsibility to contact the insurance company and pursue late reimbursement and to make financial arrangements with our office if the insurance payment is delayed.

Medicare/ Workers Comp: It is the patients responsibility to provide billing information, claim number, case number, billing address, and employer information at the time of service. If balance is left on an account for over 90 days, the account will be turned over for collection unless arrangements are made with the office manager in advance.

Insurance Affiliates: We bill most health insurance plans including: Medicare, Blue Cross, Blue Shield, First Health and Interplan.

 
Greenley Oaks Ear Nose Throat- 795 Morningstar Drive, Sonora, CA Ph: 209-533-2545

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